Problem Solving

Creativity and imaginative thinking are valued in any job. Even the most technical positions require the ability to think outside the box. So never underestimate the power of innovative problem solving.

The next time you’re handed a tedious task, try to tackle it in a way that allows you to complete it more efficiently. When a problem comes along that others are reluctant to take on, jump at the opportunity to find a creative solution. If it doesn’t work, then at least you’ll have tried.



  • Understand how different factors might influence problem solving in the workplace

  • Demonstrate the ability to solve problems

  • Demonstrate the ability to devise and apply viable solutions to problems

  • Recognise the way in which decisions are made

  • Understand and recognise different decision making styles

  • Demonstrate the ability to make appropriate decisions for problem solving in the workplace

  • Develop an action plan for improvement in problem-solving and decision making on their return to the workplace

  • Identify the current constraints on properly managing their workload

  • Apply a range of good practice measures to manage their time more effectively

  • Identify ways in which working and lifestyle practices and behaviour can change to better manage their time.



  • Developing skills in problem identification, evaluation and resolving decision making.

  • Processes, meaningful evaluation and attributes for long-term benefit to the organisation.

  • Processes to apply in the recognition and evaluation of problems

  • Key features and attributes of effective decision making for their resolution