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Start Date

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Mental Health Support Worker

£15,000 - £20,000/annum

Slough, Berkshire

13/05/2016 (17:59)

We're looking for Support workers who specialise in Mental Health. This is a temporary position based in the accessible area of Slough High Street. 

KEY RESPONSIBILITIES: Support Workers have the personal qualities required to manage these customer expectations alongside the responsibilities of their role. Day to day Support Worker activities include:

• Building supportive, trusting relationships with customers

• Working proactively with other members of the team to handle the service caseload and administrative responsibilities

• Supporting key customers to set personalised goals in the form of a Support Plan

• Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals

• Ensuring ongoing assessment and management of risks associated with customers within an attitude of ‘positive risk taking

•  Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation

• Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the community

• Involving customers in the design, development and delivery of the service

• Empowering customers to ensure they receive the service and benefits they are entitled to

• Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed

• Engaging in learning and development activity to increase knowledge and skills

• Day to day instruction/ supervision of Assistant Support Workers/ domestic staff/ Personal Support Assistants where appropriate

• Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager.

Essentials:
• A minimum of one years experience of supporting vulnerable adults with mental health and or other complex needs
• Experience of supporting vulnerable customers to develop independent living skills and tenancy support.
• Experience of support planning and risk assessment for customers with complex needs
• Experience of working within a multi-agency support delivery approach for complex needs. 
• Diploma Level 2 in Social Care, Diploma level 2 Mental Health or equivalent. 
 

Temporary, Part time 

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