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    📩  info@yvonnelewisgroup.com | 📞 02086811080

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    © 2015 by Yvonne Lewis Ltd. 

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    Equal Employment Opportunity Disclaimer Yvonne Lewis Group is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Yvonne Lewis Group is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Yvonne Lewis Group are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Yvonne Lewis Group will not tolerate discrimination or harassment based on any of these characteristics. Yvonne Lewis Group encourages applicants of all ages.

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    Yvonne Lewis Group 
    London Office
    8th Floor, 125 High Street
    Croydon, CR0 9XP
    United Kingdom

    Conflict is a reality in the workplace. While some feel that conflict is undesirable but unavoidable, it can be a positive opportunity for stimulating creativity, innovation, and change while resolving differences. Our Conflict Management training enables learners to develop an informed, confident approach to conflict.

     

    BENEFITS AND OUTCOMES:

    • Build a set of skills to manage conflict constructively

    • Remove obstacles to productivity

     

    TOPICS INCLUDE:

    • Alternatives to Dispute Resolution

    • Arbitration

    • Creative Techniques for Reaching

    • Resolution

    • Critical Skills for Communication

    • Conflict Management

    • Resolving Interpersonal Conflict

    • Mediation Theory and Skills

    • Multi- Party Negotiation

    • Negotiation Theory and Skills

    • Resolving Workplace Disputes

    • Shifting from Positions to Interests

       

       

    Conflict Management

    Conflict Management