Communication Skills

Good communication skills are essential to someone’s job preference. Communication is what allows you to build bridges with co-workers, persuade others to adopt your ideas and express your needs.

Many small things you already do – things you probably don’t even think about – have a big impact on your communication skills. Here are some things you should be wary of when communicating with others:

  • Make good eye contact

  • Don’t fidget

  • Avoid body movements that cut you off others, like folding your arms

  • Don’t talk for the sake of talking; always have a point

  • Enunciate your words properly

  • Hone your grammar skills with a good reference or style manual

 

Communicating clearly is critical to business success. Whether you’re trying to get a message across to your colleagues, employees, supervisors or customers, the message must be understood to be effective. We provide a wide range of courses designed to help you improve the effectiveness of your communication, whether in person, on the phone, in writing, or in front of an audience.

 

BENEFITS AND OUTCOMES:

  • Improve writing and speaking skills

  • Master the hallmarks of good business communication

  • Professional presentation skills

 

TOPICS INCLUDE:

  • Business Writing for Results

  • Business Communication: Oral Skills

  • Business Communication: Writing Skills

  • Communicating Effectively in Your Business Environment

  • Conducting Effective Meetings

  • Professional Phone Skills

  • Presentation Skills