Communication Skills

Good communication skills are essential to someone’s job preference. Communication is what allows you to build bridges with co-workers, persuade others to adopt your ideas and express your needs.

Many small things you already do – things you probably don’t even think about – have a big impact on your communication skills. Here are some things you should be wary of when communicating with others:

  • Make good eye contact

  • Don’t fidget

  • Avoid body movements that cut you off others, like folding your arms

  • Don’t talk for the sake of talking; always have a point

  • Enunciate your words properly

  • Hone your grammar skills with a good reference or style manual


Communicating clearly is critical to business success. Whether you’re trying to get a message across to your colleagues, employees, supervisors or customers, the message must be understood to be effective. We provide a wide range of courses designed to help you improve the effectiveness of your communication, whether in person, on the phone, in writing, or in front of an audience.



  • Improve writing and speaking skills

  • Master the hallmarks of good business communication

  • Professional presentation skills



  • Business Writing for Results

  • Business Communication: Oral Skills

  • Business Communication: Writing Skills

  • Communicating Effectively in Your Business Environment

  • Conducting Effective Meetings

  • Professional Phone Skills

  • Presentation Skills


© 2015 by Yvonne Lewis Ltd. 

Yvonne Lewis Group 
London Office
8th Floor, 125 High Street
Croydon, CR0 9XP
United Kingdom

Equal Employment Opportunity Disclaimer Yvonne Lewis Group is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Yvonne Lewis Group is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Yvonne Lewis Group are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Yvonne Lewis Group will not tolerate discrimination or harassment based on any of these characteristics. Yvonne Lewis Group encourages applicants of all ages.

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